Solectek is going to be providing infrastructure for VoiceNetworkx’s 3.65 GHz WiMAX deployment in Southern California. “We have researched the space for almost a year and are very satisfied with the technical analysis and real world deployment capabilities of our partner. But as far as the wireless portion of the deployment, it is settled,” said Malcolm [...]

Want to channel your inner nerd with a Trek-inspired VoIP handset? Oh yes, it seriously is possible. There is a new VoIP phone modeled after the original Star Trek Communicator. For $75 you too can own this piece of Star Trek-fan addiction gear. Of course, you need to keep it wired to the computer via USB [...]

A new hotel in Paris had combined an ultra-modern design with state of the art technology offerings including VoIP telephone lines in the guest rooms. The Renaissance Paris Arc de Triomphe is an 118-room hotel. “The Renaissance Paris Arc de Triomphe is our latest gem in a global portfolio of more than 140 hotels and resorts,” [...]

How did Vonage do in the first quarter of FY 2009? According to their results release today, they earned $21 million before interest, taxes, depreciation and amortization — something they are calling a record high. That’s up from $8 million in the same quarter last year. Holy moly. “We continued to improve our financial performance during the [...]

Is mobile voice traffic going to transition to mobile VoIP? According to a recent prediction, 50 percent of it will be mobile VoIP by 2019. Read about it on VoIP & Gadgets Blog. Fring has secured an additional $10 million in funding. Read about it on VoIP News of the UK. SIP to Skype calling? VoIP Watch [...]

Communications Service Providers have Sigma Systems on their side for the evolution to Next-Generation Operators. Sigma said that they are committed to helping companies that are adapting. “While telco service providers and cable MSOs historically have had different network infrastructures, Next-Generation Operators have similar needs at the service and customer layers — the need to eliminate [...]

VoIP is persona non grata in the new Microsoft Mobile Market store set to launch later this year. So are applications that will change the default browser on a Windows-based mobile phone.  … but that’s not all. According to PC World: Among the list of prohibited applications is VoIP services that run over an operator’s network. That’s [...]

Get behind the scenes and see what call centers really look like… The ICMI Contact Center Management Conference & Expo is coming next month in Austin, Texas. Scheduled for June 1-3, the conference will include call center tours with guides from International Customer Management Institute to explain the whole thing. “This will be the first ICMI conference [...]

Alpine Access has launched Alpine Access Consulting, a service to help companies set up home-based call centers. The new organization offers insight, advice and support for establishing and managing an at-home call center program. “The extraordinary benefits offered by the home-based customer service model are impossible to ignore and the increase in demand is proof of [...]

Avaya customers around the world will now have access to PROGNOSIS voice quality monitoring solutions from Integrated Research, thanks to a new agreement between the two companies. The solution offers end-to-end support for deploying and managing IP telephony. “This is an exciting step forward for our organization. Avaya’s selection of PROGNOSIS VoIP Monitor for inclusion with [...]

Good news for Vonage and its customers in Nebraska. The 8th U.S. Circuit Court of Appeals denied the Nebraska Public Service Commission’s appeal that attempted to force Vonage customers to pay taxes on the service, like traditional phone service. The court ruled ruling in favor of Vonage will continue to keep the internet phone service free [...]

The latest report from Pyramid Research and Light Reading Communications Network has been released. This one focuses on communications in Uganda, where mobile penetration is expected to increase from 39 percent in 2009 to 70.7 percent in 2014. “Mobile penetration rose from just 1.9 percent at year-end 2002 to an estimated 39.0 percent in 2009,” says [...]

TalkSwitch and Covad Integrated Access have teamed up to offer a quality, afforable combined phone and internet communications service for small businesses that has big-biz features. “With a TalkSwitch 284vs or 288vs and the Covad IA service, customers get managed bandwidth for QoS, support for up to 12 concurrent calls, unparalleled flexibility with phone numbers and [...]

The VoIP Weblog has the skinny on the new Truphone 3.0. Read about Aastra’s new SIP handsets on VoIP News of the UK. Andy Abramson found another way to make VoIP calls while flying the friendly skies. Read about it on VoIP Watch.

A webinar is scheduled for Tuesday that will address the topic: Delivering Communications in a Down Economy: Is SaaS the Answer? It’s being hosted by Frost & Sullivan. The online webinar has complimentary registration. Here’s the detes: WHEN: Tuesday, May 5, 2009 at 11 a.m. EDT, online, with complimentary registration SPEAKERS: [...]

There is a new market sizing and forecasting service that looks at the migration to all-IP network infrastructures and the rise of packet-enabled products. It’s been created by Heavy Reading (www.heavyreading.com) and Pyramid Research (www.pyr.com). “The IP Network Transformation Quarterly Market Tracker delivers concise and complete intelligence covering one of the telecom equipment industry’s most critical [...]

Free always trumps services that require you to pay, right? Well, not necessarily. With free, you get what you pay for (ie: if customer service is an issue, you need to suck it up because you aren’t paying anyway). With paying service, you have to foot a bill … and sometimes that bill can escalate as [...]

School districts looking for cost-effective solutions to help balance their budgets and one such method of saving money on services (so they can spend it where it really matters: on education!) is by switching to VoIP communications. That’s what the Cresskill Public School District in New Jersey is doing. The district has chosen Optimum Lightpath to [...]

The first-ever TSG-6 SIP-compliant phone has been released by Tone Commander and it’s already approved by the National Telecommunications Security Working Group (NTSWG)  for government and military use. The US-made Tone Commander 7810 TSG-6 IP phone can be integrated wherever IP networks are available. “We are proud to offer this dynamic, cutting-edge new phone,” said Steve [...]

In Spain, a phone company called Telefonica is giving unemployed customers a break on their bill. Nice gesture. Read about it on VoIP Watch. Smith on VoIP names six VoIP alternatives to AT&T’s CallVantage, which is being shuttered. Free Skype to Skype calls in the UK? Yep, with 3UK and a 3 SIM card. Read about it [...]